Growing Call Center Market in Nicaragua

Concentrix expands, opens third engagement center in Managua, a multimillion-dollar investment featuring tech labs and recreational spaces

Concentrix expands, opens third engagement center in Managua, a multimillion-dollar investment featuring tech labs and recreational spaces

Concentrix announced that the company will be expanding its operations in Managua, where it has operated a call center since 2011.

Photo from El19digital.com

The announcement was made by Vice President Rosario Murillo, who pointed out that the new Concentrix offices will be located in the IBW building, in downtown Managua.

A multimillion-dollar investment featuring tech labs and recreational spaces

- payin the bills -

“… Concentrix was established in Nicaragua in 2008 and in 2011 it established its first global contact center in Managua. This company has a presence in 25 countries with more than 70,000 employees who speak more than 40 languages.”

The 2,500-square-meter customer engagement center is Concentrix’ third location in the city, adding to an existing footprint of 14 locations in Latin America.

Photo from El19digital.com

Concentrix has a staff of 1,200 in Nicaragua.

- paying the bills -

The company website says, “This strategic expansion in Managua is due to significant and accelerated growth in key client accounts. The new facility is a multimillion-dollar investment featuring tech labs and recreational spaces, including a game room, exercise area and café, to provide an outstanding and innovative environment for Concentrix staff.”

“The talented and dedicated staff in Nicaragua made today possible,” said Manfred Kissling, Concentrix Vice President, Latin America. “Our growth in the region is a testament to their exemplary level of service, technical and bilingual skills.”

Photo from El19digital.com

“This site opening reinforces our focus on Nicaragua as strategic to Concentrix’ growth and expansion,” Kissling added.

Last year, Concentrix was ranked in the top 10 in Nicaragua by the Best Place to Work Institute representing Central America and the Caribbean regions. It is the only company in the industry to be ranked by the Institute in Nicaragua.

Photo from El19digital.com

- paying the bills --

“We set ourselves apart as the premier place to work and a hub for the brightest minds in our industry,” said Concentrix General Manager Javier Hugentobler. “Concentrix is a destination for talent, and I’m very proud to open the doors to yet another fantastic facility.”

Photo from El19digital.com

Photo from El19digital.com

Photo from El19digital.com

 

Related Articles

Nicaragua still the country with the greatest mobility in Central America in times of pandemic

TODAY NICARAGUA - Eight months after the first case of Covid-19...

19 dead and 45 injured in traffic accident in Waslala, Matagalpa

TODAY NICARAGUA - The overturning of a truck left 16 people...

MOST READ

Rosario Murillo: La Heredera (The Heiress)

Rosarion Murillo, the "eternally loyal" to her husband and political partner, Daniel Ortega. In a profile by Confidencial in October 2016, before her election as...

Better Air Connectivity Between Nicaragua and the US

The private companies' association is in talks with United Airlines to promote the opening of a route that connects Nicaragua with the east coast...

Nicaragua Unveils Central America’s Largest Baseball Stadium

Nicaragua has unveiled its long-awaited baseball stadium in Managua, replacing the former baseball field built in 1948. The new structure will hold up to...

Bianca Jagger Gets Into The Nicaragua Act Again

(American Thinker)  Remember Bianca Jagger? You know, the disco queen and former rock-star's wife turned leftwing "human rights activist" who was last seen mourning...

What Are Some of Nicaragua’s Popular Food?

TODAY NICARAGUA - Nicaragua is an interesting place, with a tumultuous history and a relatively peaceful present. and even if many things can be...

Nicaragua Praised by the IMF

The IMF noted the positive evolution of all the country's economic indicators, and the drastic fall in poverty, with an increase of 33% in...

Poll Shows Declining Expectations on a Nicaraguan Canal

According to the results of the most recent survey conducted by Cid Gallup, the Nicaraguan interoceanic canal project, a concession given to the Chinese...

Let's Keep This Going!

To be updated with all the latest news and information about Nicaragua and Latin America.

Log In

Forgot password?

Forgot password?

Enter your account data and we will send you a link to reset your password.

Your password reset link appears to be invalid or expired.

Log in

Privacy Policy

Add to Collection

No Collections

Here you'll find all collections you've created before.